[noone]

Thanks for sharing your experience.

It was the dealer's service advisor who told me about the system being locked out and I have asked for further technical documentation for this. Will see him again end of the week and hopefully get more answers.

I never got the low battery warning before though. So sounds like my battery just can't get above the voltage threshold for start/stop to work

 

[DiscoDisco]

Ours stopped working completely. Took it in, they replaced the battery...works great.

 

[JEL]

My auto stop/start has not worked for 2 months. I put battery on a charger overnight and now works. I have had Land Rover look at this before. They charge my battery and tell me everything is okay. It seem to me they are treating the symptom not the problem. Question is why does the battery not stay charged enough to keep auto stop/start working.

I do not go on long drives too often. I live less than a mile from the commuter bus. 1 day a week I drive to work which is 80 miles round trip. I guess I drive less that 125 miles a week. Could the problem be that I don't drive enough to keep the battery fully charged?

 

[noone]

My auto stop/start has not worked for 2 months. I put battery on a charger overnight and now works. I have had Land Rover look at this before. They charge my battery and tell me everything is okay. It seem to me they are treating the symptom not the problem. Question is why does the battery not stay charged enough to keep auto stop/start working.

I do not go on long drives too often. I live less than a mile from the commuter bus. 1 day a week I drive to work which is 80 miles round trip. I guess I drive less that 125 miles a week. Could the problem be that I don't drive enough to keep the battery fully charged?

Sounds like my dealer has been charging my battery instead of "resetting the system" to allow the stop start to work.

How old is your car? My car is almost 3 years old so they might say the battery needs to be replaced. Will they replace the battery under warranty?

 

[JEL]

Sounds like my dealer has been charging my battery instead of "resetting the system" to allow the stop start to work.

How old is your car? My car is almost 3 years old so they might say the battery needs to be replaced. Will they replace the battery under warranty?

2016 HSE 17500 Miles

 

[ashock]

I've been having auto-start/stop issues with my car since day 1. It'd work for about a month or so then it stops working. Each time I bring it in, they reset the gateway module and recharge the battery and send me on my way. I just brought my car in for the same issue again and they tell me it's because my dash-cam is plugged in and it's draining the battery.

I have my dash cam plugged into one of the USB ports, but it turns off when the car is shut off. My understanding is that the USB port is not powered when the car is shut off. Can anyone confirm this? I'll do a test later to see if I can figure out if any voltage is flowing through it. I have a feeling they're just BS-ing me. I'm hoping I can go back next time and ask them to change the battery.

 

[Bill F]

There was a long discussion on the UK forum about the problem.


One thing effecting the start/stop is a low battery , but the car tries not to overcharge the battery to save fuel and will allow the battery to partially discharge.


Also when braking the alternator goes into full charge to recover some charge.

 

[Papadelta]

Mine worked for a couple of miles after I left the dealer, both times after I've taken it to the annual service.

I've forgotten about it.

 

[rodrigoriveraaguilar]

how can i do it that...?

 

[rodrigoriveraaguilar]

for those with auto start stop not working...

go into the settings menu and do a "reset all personal data" this fixed it for me.

how can i go to settings menu ??

 

[gk31]

I have same issue with my 2015 full size range rover. Car covered under CPO warranty, but dealer tells me its caused because of fault in fuse box which they say is not covered. I don't believe it. Never really used it, but if the technology is there and it doesn't work, it affects the value of the car. I'll be taking this up with LandRover corporate. Not paying $1,500 the dealer wants to fix it.

 

[Papadelta]

Mine (2015 HSE) never worked past the second month. I mentioned it during each service, and the following day, it stopped working.

The issue is the battery. It seems that the battery gets drained a bit after you shut down. I didn't drive the Disco for a month and the battery was kaput. I've replaced the battery twice, once under warranty, and the last on my account. If you can keep it on a trickle charger all the time it would work. I cannot.

My disco only has 25,000 km on the odo.

I actually prefer not to have the auto start-stop, even though the little light seems to think it works.

The technicians know it always fails.

Good luck.

 

[CyrusA]

Hi

My 2017 HSE is only a few months old and now the auto start/stop does not work. The car is warm enough, not cold outside. No climate control or heated/cooled seats. No radio or Bluetooth is on and it wont work. Basically it should be working. Its definatley activated. Try switching on/off. It used to work all the time.

Any insite before I take it in to be looked at?
Thanks!
JMH

 

[CyrusA]

Hi

My 2017 HSE is only a few months old and now the auto start/stop does not work. The car is warm enough, not cold outside. No climate control or heated/cooled seats. No radio or Bluetooth is on and it wont work. Basically it should be working. Its definatley activated. Try switching on/off. It used to work all the time.

Any insite before I take it in to be looked at?
Thanks!
JMH

Hello,
I had the same issue with my 2016 HSE. There is nothing wrong with the vehicle, all you have to do is next time you go for service ask the technician to reset(reboot) the program. My car worked after rebooting the software.