[kevboy55]

Hey group,

The wife went out shopping, she can never have enough tops, shoes, pants, and handbags, and she misplaced her FOB for the DS. I called the dealer, and they?re saying it will be about $700 plus tax to have it replaced and reprogrammed. This on top of the $900 plus tax they want to service my vehicle for the 32,000 km service.

So, I ordered a FOB off eBay, so I am wondering if anyone has any experience with this, and whether I can just have it programmed by a local locksmith, or whether I am mandated to bring it into the dealership and have them program it?

I have attached a picture of the one I have ordered off eBay.

Thanks in advance.

Kevin

 

[MGLarry]

Hey, kev - not sure about programming the fob, but don't forget about the emergency key. That definitely will not match

 

[Bill F]

probably 100% sure you will have to go to the dealership for reprogramming, if they will re-programme an Ebay knockoff and I don't think many locksmiths would have the blank key for the emergency key.

Phone MCL for a price for both jobs.

Personally I may have placed the wife on E-Bay>

Good Luck

 

[4sallypat]

Make sure your seller will take it back for a refund should the programming not work.

Most of these key fobs are programmed already and will not reprogram. I know - I tried with a BMW fob I bought on Ebay...

Only "Virgin" key fobs can be programmed.

 

[dinkeldorf]

I can empathize. After two lost fobs experienced in married life, we got Tiles. Complete life saver. Sympathies, and I'd be interested in what you get charged.

 

[BBS-GUY]

Hiyas kevboy55

I am wondering if anyone has any experience with this

Fortunately, understanding all of this is just a part of my job and we heavily researched all of this quite some while ago and I am happy to share what I know.

A lot of the information provided on this thread is correct but unfortuntely either out of date or not specifically relevant in this particular case.

LR first introduced Keyless start / Entry in 2010 in their vehicles with the Remote Function Actuator (RFA) or Keyless Vehicle Module (KVM) ECU. Back then depending on the model the hardware numbers started with AH22, AH32 or AH42.

The inital A translates into 10 in Hexidecimal, indicating the year.

In inital attempts to address the now well known security vunerabilities this introduced, there were a number of software updates released for these, In a loosing battle LR introduced the BJ32 RFA / KVM hardware, followed also with a number of software updates and then my own personal favorite of the DPLA that you have to upload some code to before you can get it to learn new Key. I have about 3 of these

However this was still not a total solution and last I knew was that in 2015 they introduced and started fitting the FK72 as standard.

A New vehicle delivered to a dealer has an FK72 that has the code within it to learn new (Virgin) keys allowing dealers to add additional keys at that point in time, but part of the PDI process removes that code that cannot later be re installed.

Therfore dealers retro adding new keys in 2015 on vehicles with the FK72 involves replacing the FK72 RFA / KVM. Of course dealers have have some exchange scheme in place.

In our low level research, we have actually figured out how to virginise used 2010 keys, and alhough I have about 10 virgin keys in stock, 8 uncut emergency key blanks along with 3 new FK72 RFA / KVM's and a 2016 DS that has only one Key and also have the same kinda wife, I also have other things that take higher priority than this.

In summation though, even if you managed to get aa Virgin Key on EBay, as an owner of a 2015 on vehicle with an FK72 you also need a virgin RFA / KVM and a someone to reprogram you old and new Key to it.

Hope this helps

 

[tgocollins]

Hi All,

I'm in a world of pain! Both my keys have been stolen for my 2016 Disco Sport. I've called a couple of dealers and one has quoted 'between $4k-$5k (Australian Dollar) for the new KVM!!!!!! Surely this can't be correct?? I nearly had a heart attack when he told me. Has anyone experience of this or advice please? Any help is greatly appreciated.

Cheers.

 

[BBS-GUY]

As I stated on my previous post in this thread, I humbly believe that I happen to know quite a bit on this aspect and as I think I already mentionied, I believe and understand that dealers adding / programming keys to a vehicles from 2015 onwards and so fitted with the FK72 KVM / RFA have an exchange scheme in place and so should not need to be charging customers for replacing the KVM, just for the keys and programming.

To assist you I have looked up the documentation

The LR service bulletin for this is Q491v5 which I hope I have managed to attach a copy of to this post, despite size restrictions.

But otherwise this bulletin, entitled "Consequential Replacement of Remote Function Actuator (RFA)" clearly states;

After this point, should an owner require added key fobs (due to loss etc.), the RFA will require replacement. As previously, the customer will still be liable for the key fob, cutting of the mechanical key blade, and programming of the RFA, but not the cost of the new RFA itself. This bulletin therefore exists to cover the cost of procurement and fitting of a new RFA to make sure that customers are not disadvantaged by this product enhancement.

I hope this helps beyond just experience or help and empowers you with assistant information. But please be aware that Dealers don't like it when they realise that you know more than they do ;-)

I personally will soon be asking my local LR dealer to freely procure and fit a new (albeit I know will actually be an exchange) RFA to my own 2016 MY Disco Sport, rather than using one of those that I have in stock, after which I will then myself re learn the origional Key and maybe another one or two with our own equipment. My own dealer won't seem overly amazed by this though, as we have helped them out many times before with these kinda problems and many others.

ATB

Colin

 

[4sallypat]

Thank you for this important bulletin!
Do let us know how much total cost you incur for a key fob replacement ?

 

[kevboy55]

Great ending to this story for me. The FOB was actually found and returned to us by the staff at the Old Navy in Langley. Great crew there, saved us a ton of money.

 

[Bill F]

Great ending to this story for me. The FOB was actually found and returned to us by the staff at the Old Navy in Langley. Great crew there, saved us a ton of money.

Saved you lots of money but the wife may see it as a chance to go back to Old Navy and spend it all:crying:

Most people are honest now you have to pay it forward.

 

[tgocollins]

As I stated on my previous post in this thread, I humbly believe that I happen to know quite a bit on this aspect and as I think I already mentionied, I believe and understand that dealers adding / programming keys to a vehicles from 2015 onwards and so fitted with the FK72 KVM / RFA have an exchange scheme in place and so should not need to be charging customers for replacing the KVM, just for the keys and programming.

To assist you I have looked up the documentation

The LR service bulletin for this is Q491v5 which I hope I have managed to attach a copy of to this post, despite size restrictions.

But otherwise this bulletin, entitled "Consequential Replacement of Remote Function Actuator (RFA)" clearly states;



I hope this helps beyond just experience or help and empowers you with assistant information. But please be aware that Dealers don't like it when they realise that you know more than they do ;-)

I personally will soon be asking my local LR dealer to freely procure and fit a new (albeit I know will actually be an exchange) RFA to my own 2016 MY Disco Sport, rather than using one of those that I have in stock, after which I will then myself re learn the origional Key and maybe another one or two with our own equipment. My own dealer won't seem overly amazed by this though, as we have helped them out many times before with these kinda problems and many others.

ATB

Colin

Thanks Colin, I really appreciate your help. I will take the document to the Dealer tomorrow. They informed me today that not only would the KVM need replacing but also the Central Junction Box. Saying that I've had 4 very different responses fro 4 dealers. None of them seem to have a clue. Thanks again.

 

[tgocollins]

I thought I'd provide an update on my current situation. On the back of Colin kindly providing the LR Service Bulletin I tracked down the person who wrote it at Land Rover UK HQ. He suggested the cost of the KVM would be covered and he didn't think the Central Junction Box would need replacing. He contacted the Global Customer Relations Director who in turn forwarded my email to the Customer Relations Team in Australia. I received a call from a Senior Technical chap who advised I would actually need a new Central Junction Box because the car is locked! The case continues......

 

[djvfx]

I know this is old, but what are people paying for this? I have a 2017 and am getting a quote of about $500 for fob and re-program. these fobs are more trouble than worth for me.
any input appreciated!

 

[Bill F]

I know this is old, but what are people paying for this? I have a 2017 and am getting a quote of about $500 for fob and re-program. these fobs are more trouble than worth for me.
any input appreciated!

Have you looked at any other manufactures to see the price????

 

[dv8withn8]

I know this is old, but what are people paying for this? I have a 2017 and am getting a quote of about $500 for fob and re-program. these fobs are more trouble than worth for me.
any input appreciated!

500 sounds like a bargain. I haven't lost mine but when I bought the car, the dealer emphasized several times to keep track of your FOBs as they are 1-1.2k to replace. I was made sufficiently paranoid.

 

[ayaz123]

I thought I'd provide an update on my current situation. On the back of Colin kindly providing the LR Service Bulletin I tracked down the person who wrote it at Land Rover UK HQ. He suggested the cost of the KVM would be covered and he didn't think the Central Junction Box would need replacing. He contacted the Global Customer Relations Director who in turn forwarded my email to the Customer Relations Team in Australia. I received a call from a Senior Technical chap who advised I would actually need a new Central Junction Box because the car is locked! The case continues......

Hi. Did you get any update. I Purchased a 2016 range sport with no keys at all. I had it towed to land rover because i assumed it would cost $500-600 to get keys. They quoted me $3100. I just printed the buliten out today and will be taking it to them. Just wanted to know what ended up happening with yours, and how much you had to pay to get the keys finally.

 

[DronePatrol]

Needing Replacement Smart Key Fob

Same story - wife lost smart key. Several months have passed, and I have little hope of finding it or having it returned.


2018 Land Rover Discovery Sport HSE


Looking for the most economical way to get a working smart key. I'm not so concerned about the emergency key.


It seems that those that posted on the thread, either never posted back once they bought a new key and the programming, or it was found.


If anyone has bought a new key and had it programmed, or knows of any other way to achieve the same end goal- unlocking and starting the vehicle, please post here.


Thanks!

 

[Keneef]

I thought I'd provide an update on my current situation. On the back of Colin kindly providing the LR Service Bulletin I tracked down the person who wrote it at Land Rover UK HQ. He suggested the cost of the KVM would be covered and he didn't think the Central Junction Box would need replacing. He contacted the Global Customer Relations Director who in turn forwarded my email to the Customer Relations Team in Australia. I received a call from a Senior Technical chap who advised I would actually need a new Central Junction Box because the car is locked! The case continues......

Hi. Did you get any update. I Purchased a 2016 range sport with no keys at all. I had it towed to land rover because i assumed it would cost $500-600 to get keys. They quoted me $3100. I just printed the buliten out today and will be taking it to them. Just wanted to know what ended up happening with yours, and how much you had to pay to get the keys finally.

Did you pay the 3100b what happened?

 

[lawsonEdward]

My wife also lost her keys but spares helped a lot in resolving the problems and saved money from hiring locksmith near me.