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Discussion Starter · #1 ·
A few thousand kms ago I started experience a rough and inconsistent idle along with a slight vibration when I come to a stop sign or stop light. Essentially anytime I am on the brakes a full 100% the car vibrates. I feel it in the steering wheel, driver and passenger seats, center console etc. However, no check engine light.

Took the vehicle in and they found a faulty O2 sensor which was replaced. It solved the inconsistent idle but the vibration is still present. After three service visits we can't seem to nail down the cause. I called Land Rover Canada and they have now opened a case for further investigation.

I am not sure if anyone else is experiencing this but figured I would start a thread and keep people updated in the event it happens to other owners. I will post updates as they come in.

I am at 42,000km and the problem started around 37,000km.
 

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Discussion Starter · #3 ·
I experience the exact same thing in my car. My entire body vibrates, but especially hands on the wheel. I have brought it in multiple times and have been consistently told that is how the car is expected to perform. Each time I've brought it in, I've had a Disco Sport loaner. Not one of them has done this. I will continue to update my on-going saga in my thread around all the issues I have.

Sorry to hear you're going through the same issue as me but I am partly happy to hear I am not the only one going through it. I have suggested cleaning the throttle plate, intake air control valve...everything. They keep telling me until a code comes up there is nothing they can do.
Like you, the loaners behave perfectly which is why I will not accept that this is normal and how the vehicle should behave.

Shoot up a link or I will look for your thread to follow it as well.
 

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Discussion Starter · #6 ·
I'm running 91 octane from Petro Canada. The Service manger did suggest I run a few tanks of 94 octane which I did but still nothing. Appointment sent for next week. Fingers crossed they find something.
 

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Discussion Starter · #8 ·
I have officially been told by Land Rover Canada that if the tech (last ditch effort appointment booked for next week) deems this vibration to be normal behavior, my case will immediately close. I would have imagined more support when calling head office to work through this issue but alas I was wrong. Considering one of the tech's did confirm feeling a slight vibration at start up and when cold outside, I asked Land Rover to at least acknowledge this in a letter or my file so my ass isn't on the hook for any repairs down the road that may be related to this issue. I am certain this amount of vibration will prematurely wear and tear other components of the vehicle. I work in aerospace engineering and see this type of stuff all the time.

With that said, I fear I will have to walk away from the brand at lease end. Huge loss for us as I love many of the vehicles in the line up but I just have no confidence in the mechanics at land rover nor the corporate side of it.


In the event something is discovered next week, I will share.
 

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Discussion Starter · #11 ·
I feel a large part of the problem (this may just be local to me) is that we have thousands of land rover/jaguar vehicles on the road but only a handful of dealerships to perform maintenance. As a result, the techs are overworked and our vehicles are not getting the required attention to properly diagnose and resolve the issues. When I call into my local dealership for service, I am averaging a 20-30 day wait for an appointment. It's insane.



I even requested on my own dime that the tech review my throttle plate and idle air control valve as potential causes and I was told "if a code is not showing up and the sensors are functioning, then there is nothing I can do for you whether you're paying or not"
 

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Discussion Starter · #13 ·
^^ I have thought about picking up a code reader or taking it to a non authorized land rover repair shop (I have one close to my office). I imagined asking them to diagnose and then have a dealer complete the work.

Sadly Land Rover Canada provided next to no support. I went for a drive with the tech who noticed the vibration I am speaking about and he explained that all of Land Rover's 2L/4 cylinder engines are known to vibrate and be sluggish and these symptoms show worse in colder weather. To his knowledge, there is no current repair for this issue. However, his report to Land Rover Canada did not mention any acknowledgment of the vibration at all but rather "dealer cannot recreate customer reported fault". When I explained the conversation about the vibration with the tech and how he acknowledged it, they responded explaining it was not in the report therefore the case will close.

I guess I was just being stubborn because this vibration did not exist for the first 37,000km which included a cold winter last year. Anyhow, I imagined Land Rover Canada would have leaned on the dealership a bit to look at little deeper at the issue but alas, nothing more than a follow up phone call.
 
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