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Just experienced a similar issue on 17 reg HSE Black with 49k on the clock. Restricted performance light came on last Monday. Left it on the drive until the Wednesday, then drove to my mechanic. DPF light came on en route (12 mile journey). He’s run diagnostics and it needs a new turbo (it’s seized), a DPF, oil pump, chains & return pipes and timing chain needs replacing. Over £4k in parts alone. Emailed LR, no response. Call center closed due to unforeseen circumstances. Mechanic (ex LR) reckons they are having huge issues as a result of this engine. Anyone had any success in claiming? I dare not have the work done until I receive a response from LR.
I looked into putting in a recon engine, as that looks like a much cheaper alternative. All the garages were offering a 1 year warrantee, but they had not been trading for a year, so I didn't feel convinced that this was a great route. I'm going to get my car brought back to my driveway and get my solicitor to send LR a letter, and take it from there. If you look online, you can see that the timing chain and the turbo are both issues with this car, that they know about, but can't be bothered to fix because the cars affected are out of warrantee and so there's apparently no leg to stand on. Trading Standards might help if there are a few complaints, as the car is simply not fit for purpose. If anyone else is taking their matter further, feel free to contact me if you think it would be beneficial.

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Many thanks for the response. I have it booked in at LR for diagnostic on 11th August but have to pay the cost for this, that may or may not be recoverable, as well as the recovery costs. They will raise a case and “take it from there”. In the meantime we are a car down!

I did pay part of the original deposit on my credit card so also have section 75 cover but they haven’t been overly helpful at this stage.

Not a great experience so far unfortunately.
 

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Many thanks for the response. I have it booked in at LR for diagnostic on 11th August but have to pay the cost for this, that may or may not be recoverable, as well as the recovery costs. They will raise a case and “take it from there”. In the meantime we are a car down!

I did pay part of the original deposit on my credit card so also have section 75 cover but they haven’t been overly helpful at this stage.

Not a great experience so far unfortunately.
I think you are covered by the Consumer Rights 2015 Act and the final right to reject if you bought it within the last 6 years (being 2017 model, that must apply) if the car is not fit for purpose. I'm going down that route and will update when I have news, but you have to claim against wherever you bought it from (LR financial services in my case as it was HP). I sent the car to LR dealer and paid for the transportation and diagnostics, and was offered 20% - the car is now worth more as scrap than paying for the £13.5K less 20% new engine, so now I have to transport it back to my house! I really hope you have a better outcome. :(
 

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Fingers crossed for you.

Did they admit liability in part or offer a GOGW?

Given that you bought the car on finance, you’ll also be able to pursue a Section 75 (CCA) claim and then go to the financial ombudsman if declined.
 

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2016 SD4 2.2L Diesel

Hi all,

This week (sydney AU) we have the dreaded 'restricted performances error come up. Always serviced on time at 1year or 10K at a LR dealer/scammer. We are told its an internal turbo fault, no error code provided.

.......TEN THOUSAND DOLLARS AUSTRALIAN
That's right, AU10K to replace turbo..... oh, but that did include a $650 oil and filter change.

Now you have all picked yourselves off the floor... I have souced and Mitsubishi OEM for 1/4 of the price.
I just wanted to check if anyone has run into any issues replacing the turbo before and any tips you may have gleaned from the process? Also curious as to how long it took to get out and did you remove the whole manifold to do so?

Thanking you all,
Cheers
AY
 

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2016 SD4 2.2L Diesel

Hi all,

This week (sydney AU) we have the dreaded 'restricted performances error come up. Always serviced on time at 1year or 10K at a LR dealer/scammer. We are told its an internal turbo fault, no error code provided.

.......TEN THOUSAND DOLLARS AUSTRALIAN
That's right, AU10K to replace turbo..... oh, but that did include a $650 oil and filter change.

Now you have all picked yourselves off the floor... I have souced and Mitsubishi OEM for 1/4 of the price.
I just wanted to check if anyone has run into any issues replacing the turbo before and any tips you may have gleaned from the process? Also curious as to how long it took to get out and did you remove the whole manifold to do so?

Thanking you all,
Cheers
AY
I can’t speak from experience as I’ve had no engine issues with my 2.2ltr TD SD4 since I purchased the car new back in 2015 but that price doesn’t sound right. Get a second opinion from another workshop before you do anything else. If you have another LR dealer close by go see them or visit an independent workshop. If it does end up being correct then speak to your dealer about helping out with the cost seeing as you have a terrific service history. I assume you purchased the car from them? I would also contact LR customer care directly and see what they are prepared to help you with. I’ve done this when I had an issue with my wiper washers a few months out of warranty and they agreed to pay for the labour and I paid for the parts. If all else fails, we have consumer laws here in Australia which cover this sort of thing as it would be classed as a major failure where the product should be reasonably expected to last longer. Best of luck mate. Let us know how you go.
 

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Thanks Mick, we have the fault codes for 'boost control actuator stuck closed'.
I'm hoping someone on the forum will say the were able to free up the actuator and not have to replace whole turbo!
In the short term, I have been able to find an OEM Mitsubishi Turbo or exchange Turbo. New is a three week wait, reco is even longer so going with a new if needed about $2500 AU
 

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Discovery sport 2016 HSE LUX
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Hi All, I just had the ‘restricted performance’ on my DS 2016. Was on dual carriageway, started white smoke from exhaust, no power. Got into a lay-by and turned the ignition off BUT the car went to 4000rmp on its own and would not STOP - very frightening-
LR told me that they won’t help as I have taken to a specialist LR garage. The garage is happy to talk to LR and share information and allow LR to check my car remotely BUT LR say NO

always been serviced by LR main dealer and feel frustrated by the costs this car has dealt me.
Anyone similar experience and know what went wrong.
Thanks in advance
 

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Hi All, I just had the ‘restricted performance’ on my DS 2016. Was on dual carriageway, started white smoke from exhaust, no power. Got into a lay-by and turned the ignition off BUT the car went to 4000rmp on its own and would not STOP - very frightening-
LR told me that they won’t help as I have taken to a specialist LR garage. The garage is happy to talk to LR and share information and allow LR to check my car remotely BUT LR say NO

always been serviced by LR main dealer and feel frustrated by the costs this car has dealt me.
Anyone similar experience and know what went wrong.
Thanks in advance
Is it a diesel? The white smoke sounds like excess fuel or lots of oil being burned. Going to 4000 RPM once the load was taken off (I assume when you put the transmission in park?) and not turning off sounds like a runaway. Sounds like it wasn't a completely out of control runaway which is good since that would have taken your engine right past the redline and grenaded it.

As for the causes, a turbo failing and putting oil right into the intake could do it and that sounds like the most likely issue to me since that would be the most likely source of "fuel" once you turned the fuel pump off. That said, we don't have diesel DS's here so I'm only familiar with diesels in general.
 

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Discovery sport 2016 HSE LUX
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Is it a diesel? The white smoke sounds like excess fuel or lots of oil being burned. Going to 4000 RPM once the load was taken off (I assume when you put the transmission in park?) and not turning off sounds like a runaway. Sounds like it wasn't a completely out of control runaway which is good since that would have taken your engine right past the redline and grenaded it.

As for the causes, a turbo failing and putting oil right into the intake could do it and that sounds like the most likely issue to me since that would be the most likely source of "fuel" once you turned the fuel pump off. That said, we don't have diesel DS's here so I'm only familiar with diesels in general.
Hi
Is it a diesel? The white smoke sounds like excess fuel or lots of oil being burned. Going to 4000 RPM once the load was taken off (I assume when you put the transmission in park?) and not turning off sounds like a runaway. Sounds like it wasn't a completely out of control runaway which is good since that would have taken your engine right past the redline and grenaded it.

As for the causes, a turbo failing and putting oil right into the intake could do it and that sounds like the most likely issue to me since that would be the most likely source of "fuel" once you turned the fuel pump off. That said, we don't have diesel DS's here so I'm only familiar with diesels in general.
hi NVRover

thanks for reply. Yes should of mentioned diesel and it’s a manual gearbox. It’s gone into critical oil level so must of used it all up.
the only way to stop the engine was to stall it. I really thought it was going to go up in flames ! Still starts as had to move off of relay truck.
Happened in evening but that morning it sounded like an old diesel tractor before it warmed up. Spent nearly £1k on new glow plugs as the dealer said in Feb that’s why is sounded so noisy in morning. Any advice appreciated. LR not helpful but not 6 years old yet and always serviced by main LR dealer.
 

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Hi

hi NVRover

thanks for reply. Yes should of mentioned diesel and it’s a manual gearbox. It’s gone into critical oil level so must of used it all up.
the only way to stop the engine was to stall it. I really thought it was going to go up in flames ! Still starts as had to move off of relay truck.
Happened in evening but that morning it sounded like an old diesel tractor before it warmed up. Spent nearly £1k on new glow plugs as the dealer said in Feb that’s why is sounded so noisy in morning. Any advice appreciated. LR not helpful but not 6 years old yet and always serviced by main LR dealer.
All the oil being used up supports my theory of a turbo failure I guess. Sorry to say, but I'd guess you need a new turbo and very possibly now a new engine. I wouldn't try to start it again. Being low on oil will cause more engine damage and adding oil to avoid that will probably cause it to run away again which could also do engine damage.
 

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Discovery sport 2016 HSE LUX
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All the oil being used up supports my theory of a turbo failure I guess. Sorry to say, but I'd guess you need a new turbo and very possibly now a new engine. I wouldn't try to start it again. Being low on oil will cause more engine damage and adding oil to avoid that will probably cause it to run away again which could also do engine damage.
Thanks for the advice. Any idea why it happened - design fault??
 

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Thanks for the advice. Any idea why it happened - design fault??
Probably not a design fault. Turbo seals and bearings live a very tough life and while you'd hope they last a little longer than yours, they don't always. There are some things that could have contributed. Diesels can allow fuel to get in the oil which causes wear on bearings. Also once the seals start to go, you may have noticed the oil level dropping between changes. They tend to go slowly at first and then all at once. If you catch them when there's just a little oil getting by the seals, you can replace the turbo before it goes completely.
 

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2016 DS HSE Auto Gas/petrol
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I have had a turbo powered car since the early 80's and in years past it was always recommended to allow the turbo to cool down after a hard drive. There was also devices to keep oil flowing after the engine shut down (small pressure tanks) to keep the turbo bearings lubricated. Now there seems to be no mention in car manuals to allow cool down time,,,,fuel economy??????

When I drive on the highway I turn the A/C off just before exiting and coast to a slow stop to allow engine temp to stabilize and then idle for at least 2 minutes to allow the turbo to cool down.

Not sure why Land-Rover has such long intervals between oil changes as it does not seem to be working.
 

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On turbo diesel trucks, they usually recommend you let EGT drop to about 325F before shutting down. That can take anywhere from 30 seconds to a couple minutes. So I think a little idling before shutting down is a really good idea. I need to check with the scanner to see if there's an EGT sensor in the DS.

I'm with you on the long oil change intervals Bill. Direct injection and turbos are hard on oil and 10K seems like about the longest I'd want to go. 7-8K seems like an even better idea. 21K seems insane to me but if you read the fine print LR does say to cut that interval in half if you drive in the conditions most people drive in (dusty, hot, stop & go, lots of others).
 

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Discovery sport 2016 HSE LUX
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Hi Bill F and NVRover
First look wit LR specialist is that the turbo blades collided.
complete rebuild with LR rebuilt turbos. Any advice / thoughts. - full LR services. - long journeys every week so not around town.
full journey records to prove it.
Cheers
 

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Sounds like bearing failure on the turbo. You might ask the shop to take the turbo apart or let you have it so you can do it. What Bill was saying may be spot on here. If you're taking long trips at higher speed, then turning the car off as soon as you park while the exhaust gases are still pretty hot, that can cause the oil in the turbo to cook which can definitely cause the bearings to fail earlier than they should. If you see a lot of burned oil and carbon deposits where the bearing is, that could have been what did it.

Hopefully the shop is right and a new turbo will get you going again. I think a quality rebuilt turbo is fine so if it comes from LR, it should be ok. I'd be wary of a cheap rebuilt turbo though. If they use cheap bearings, they won't last long.
 

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We've had a similar issue, our diesel Landrover Discovery Sport (2016) ~55k miles and full service history came to a stop driving back through France with no previous warning signs and smoke coming out of the exhaust. Got the car transported to land rover dealer in France who said it was the turbo and needed a turbo and exhaust replacement. Now trying to get the car transported back to England so that I can get a UK warranty. Already had to replace the DPF filter this year
 
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