[Blackhse16]

I am having very many rattle/squeak issues on the HSE. I know this a known problem on some cars but I want to get a sense of how many are out there dealing with this and how you ended up solving it. Calling all those with "Rattle package"...can you post your experience on this thread. Also, is there something we all can escalate this to? thanks!

 

[JeffMc]

Unhappy with my 2016

I have 4 different noises being checked out on Thursday. Mine is 2016 model built in early Nov I believe.

Rattles, squeaks, etc:
1) Dashboard under Nav where the metal trim meets the dash.
2) Chirping under the rear seat
3) light knocking sound in drivers side B pillar
4) heavier knocking sound in passenger side C pillar

I've also had the transmission fail to know what gear it was in after auto-restarting at a traffic light requiring me to turn off the car and back on, the nav system spontaneously reboot while driving, and the reverse camera turning on about 20 seconds after I go into reverse when I've finished reversing and am in Drive.

Add in horrendous turbo lag and I basically hate a vehicle I bought a month ago. I'm hopeful the dealer can make this right, there is no way in **** I'd buy one of these if I had a time machine.

I have HSE Lux with pretty much every option (strangely there are a ton of things listed in the owners manual that I couldn't get)

 

[olezay]

I have 4 different noises being checked out on Thursday. Mine is 2016 model built in early Nov I believe.

Rattles, squeaks, etc:
1) Dashboard under Nav where the metal trim meets the dash.
2) Chirping under the rear seat
3) light knocking sound in drivers side B pillar
4) heavier knocking sound in passenger side C pillar

I've also had the transmission fail to know what gear it was in after auto-restarting at a traffic light requiring me to turn off the car and back on, the nav system spontaneously reboot while driving, and the reverse camera turning on about 20 seconds after I go into reverse when I've finished reversing and am in Drive.

Add in horrendous turbo lag and I basically hate a vehicle I bought a month ago. I'm hopeful the dealer can make this right, there is no way in **** I'd buy one of these if I had a time machine.

I have HSE Lux with pretty much every option (strangely there are a ton of things listed in the owners manual that I couldn't get)

Is it actually a "ticking" noise?

Check out the recording I posted on another forum and see if that is the noise you have been hearing:
Discovery Sport Forums - UPDATE ON B PILLAR RATTLE

 

[JeffMc]

Is it actually a "ticking" noise?

Check out the recording I posted on another forum and see if that is the noise you have been hearing:
Discovery Sport Forums - UPDATE ON B PILLAR RATTLE

Thanks olezay - I don't recall thinking of it as a telegraph machine as some noted on that thread, but some really great info there for me to consider. I'd been thinking it was something behind the seatbelt where it attaches to the frame, but it did seem closer to the roofline yesterday while I was driving. Honestly, the chirping is so loud and obnoxious from the 2nd row seats that it's hard to focus on the other rattles right now. Definitely concerned that I'm hearing things from driver B and passenger C pillar and it now seems others have had same experience

I'm curious if anyone has uncovered an actual JLR tech bulletin on any of these issues that I could bring up with the dealer?

 

[urazen]

I fixed the rattle package

Hey all,

I had to visit my dealership three times to fix the issue. Essentially, my 2016 HSE Lux had three sources of noise.

1) Squeaky sound in the trunk
2) Chirping sound in the rear passenger seat
3) Some rattles in the passenger-side B pillar

The 1st visit: The 1) was really obvious from the first day when I picked up my car from the dealership. When there are small bumps on the road, it makes squeaky sound every time. So I had to get it fixed. I was not very sure about 2) and 3) at those times honestly so I couldn't clarify the sources of 2) and 3). The dealership told me that put some kind of sponge or something in the tailgate panel. Plus, they lubed somewhere in the rear seat. It was quick fix (same day fix). But when I drove back to home, the same sound was still happening! In my garage, I tried to replicate it and I successfully reproduce the sound. When I pressed the left side of the tailgate, I was able to make the exactly same sound! I took a video.

The 2nd visit: I showed the video to the dealership and reproduced the sound by pressing the panel. Additionally, on the way to drive to the dealership, I realized 2) was not fixed at all. So I clarified 2) and 3) more. After a day later, they called me that they fixed 1) but couldn't fix 2) because they had to order a new part. Unfortunately, I had to get my car back half way done because I needed my car the next day. Since the mechanic took out some parts to fix 2), the noise 2) got worse actually LoL. It was obvious CHIRPING every time! The good thing was 1) was fully fixed anyway. They put more things in the panel, and they took out and put back the rear camera entirely to take care of that. The squeaky sounds is gone now!

The 3rd visit: Finally, the part arrived. It was another easy fix in the same day. 2) is fixed correctly. I don't hear any chirping sound from the rear seat anymore. Still I have some sort of 3) from time to time. But it is not that annoying and it comes on and off so I can't reproduce it easily. It sounds like the seatbelt buckle is hitting B pillar. It happens especially the entire vehicle vibrates when I fully press the accelerator. Anyway, if it is just by the seatbelt, I will just bear with it. I checked the mp3 that the UK forum posted, but mine sounds a little bit different. Plus, mine is not that consistent.

The bottom line is: you can definitely fix the tailgate noise and the rear seat noise for sure. If anyone needs more details, I can share what parts they replaced.

 

[olezay]

Thanks olezay - I don't recall thinking of it as a telegraph machine as some noted on that thread, but some really great info there for me to consider. I'd been thinking it was something behind the seatbelt where it attaches to the frame, but it did seem closer to the roofline yesterday while I was driving. Honestly, the chirping is so loud and obnoxious from the 2nd row seats that it's hard to focus on the other rattles right now. Definitely concerned that I'm hearing things from driver B and passenger C pillar and it now seems others have had same experience

I'm curious if anyone has uncovered an actual JLR tech bulletin on any of these issues that I could bring up with the dealer?

Yeah, I was only able to focus on one particular noise at a time, depending on how annoying that was. B-pillar ticking -> 2nd row seat -> returned B-pillar ticking -> rear side panel -> tailgate rattle -> more noises from rear...............

 

[jsyteng]

chirping in rear seat is definitely fixable. I think the bulletin is SSM72301. You should pass that along to your dealer.

JeffMC: Sorry to hear you hate your vehicle. I had major buyer's remorse for the 1st week, but I've actually grown to quite like the car. There are still issues that will need to be taken care of over time, however. My big disappointment is that it wasn't perfect the day I drove it off the lot! Since this is the first generation DS and 1st model year, I guess some glitchiness should be expected (maybe that is my way of rationalizing things).

Transmission/acceleration seems to have gotten better, although quite honestly I'm not sure I would've noticed any improvement unless someone in the forums enlightened me about the concept of "adaptive transmission". I think there always will be limitations with the low-end acceleration. That is why I'm keeping my eye out on the tuning kit that's available, although I'm loathe to drop $800 for it.

The cutout issue is the one that bothers me right now, but I'm thinking I'm gonna get a hitch soon (either via dealer [very pricey], or U-Haul [still trying to confirm if the silver rear panel needs to be replaced]).

The two things I most definitely appreciate are 1) exclusivity. So glad this car is not ubiquitous like some of its competitors. Although I suspect over time we'll see more DSs on the road, and 2) handles like a total champ on curves. I live in an area with long winding roads and it's hella fun to drive.

 

[JeffMc]

Hey all,

I had to visit my dealership three times to fix the issue. Essentially, my 2016 HSE Lux had three sources of noise.

1) Squeaky sound in the trunk
2) Chirping sound in the rear passenger seat
3) Some rattles in the passenger-side B pillar

The 1st visit: The 1) was really obvious from the first day when I picked up my car from the dealership. When there are small bumps on the road, it makes squeaky sound every time. So I had to get it fixed. I was not very sure about 2) and 3) at those times honestly so I couldn't clarify the sources of 2) and 3). The dealership told me that put some kind of sponge or something in the tailgate panel. Plus, they lubed somewhere in the rear seat. It was quick fix (same day fix). But when I drove back to home, the same sound was still happening! In my garage, I tried to replicate it and I successfully reproduce the sound. When I pressed the left side of the tailgate, I was able to make the exactly same sound! I took a video.

The 2nd visit: I showed the video to the dealership and reproduced the sound by pressing the panel. Additionally, on the way to drive to the dealership, I realized 2) was not fixed at all. So I clarified 2) and 3) more. After a day later, they called me that they fixed 1) but couldn't fix 2) because they had to order a new part. Unfortunately, I had to get my car back half way done because I needed my car the next day. Since the mechanic took out some parts to fix 2), the noise 2) got worse actually LoL. It was obvious CHIRPING every time! The good thing was 1) was fully fixed anyway. They put more things in the panel, and they took out and put back the rear camera entirely to take care of that. The squeaky sounds is gone now!

The 3rd visit: Finally, the part arrived. It was another easy fix in the same day. 2) is fixed correctly. I don't hear any chirping sound from the rear seat anymore. Still I have some sort of 3) from time to time. But it is not that annoying and it comes on and off so I can't reproduce it easily. It sounds like the seatbelt buckle is hitting B pillar. It happens especially the entire vehicle vibrates when I fully press the accelerator. Anyway, if it is just by the seatbelt, I will just bear with it. I checked the mp3 that the UK forum posted, but mine sounds a little bit different. Plus, mine is not that consistent.

The bottom line is: you can definitely fix the tailgate noise and the rear seat noise for sure. If anyone needs more details, I can share what parts they replaced.

I'd be very interested in the rear seat fix parts and process - that seems to have affected a number of folks so would be helpful as I haven't found any posting that listed details on the fix.

For my B pillar and C pillar rattles, I also immediately thought it was the seatbelt knocking gently. However I've had folks tension the seat belts and hold them in different directions and the noise is definitely coming from inside the pillar.

 

[JeffMc]

chirping in rear seat is definitely fixable. I think the bulletin is SSM72301. You should pass that along to your dealer.

JeffMC: Sorry to hear you hate your vehicle. I had major buyer's remorse for the 1st week, but I've actually grown to quite like the car. There are still issues that will need to be taken care of over time, however. My big disappointment is that it wasn't perfect the day I drove it off the lot! Since this is the first generation DS and 1st model year, I guess some glitchiness should be expected (maybe that is my way of rationalizing things).

Transmission/acceleration seems to have gotten better, although quite honestly I'm not sure I would've noticed any improvement unless someone in the forums enlightened me about the concept of "adaptive transmission". I think there always will be limitations with the low-end acceleration. That is why I'm keeping my eye out on the tuning kit that's available, although I'm loathe to drop $800 for it.

The cutout issue is the one that bothers me right now, but I'm thinking I'm gonna get a hitch soon (either via dealer [very pricey], or U-Haul [still trying to confirm if the silver rear panel needs to be replaced]).

The two things I most definitely appreciate are 1) exclusivity. So glad this car is not ubiquitous like some of its competitors. Although I suspect over time we'll see more DSs on the road, and 2) handles like a total champ on curves. I live in an area with long winding roads and it's hella fun to drive.

Thanks, I've found sport mode and turning off the auto engine stop/start helps (wish there was a way to permanently disable that). Coming from an X3 though, the engine and road handling don't compare - but the 3rd row is what the wife wanted and we've used it a bunch for hauling gaggles of kids already. The short length and overall packaging of the DS is wonderful, it's just not fully baked yet; I though waiting for second model year '16 would be better than '15's and the problems reported but doesn't look like it did.

 

[jsyteng]

The frustrating thing is dropping >40K for a car that isn't perfect. I got mine CPO with 3K miles; I'm thinking the previous owner got too irritated with all the buggyness and issues (heard he switched to an Evoque).

I was told that Auto Stop/Start cannot be disabled permanently -- nor configured to disabled on startup -- due to some US regulation, in order to meet the fuel economy stats as advertised. I forget the exact details but that was what one dealership told me.

I've heard great things about the X3, but where I live they are just everywhere (same with A5 . . even more so). I didn't want to drive a car that all my neighbors had. Maybe I should recalibrate my mindset!

 

[DrJJC]

Sorry about your bugs... I love my Discovery Sport over the BMW, Audi, and especially the Evoque.

I actually believe the Disco feels like it drives better and faster than the Evoque. Probably in my head... But that is all that matters.

 

[petcha]

Coming from an X3 though, the engine and road handling don't compare

Interesting, I've got a 2013 X3 (28i) in the garage as well as my DS, I like the DS drive and handling better overall. I feel that it is more solid and firmly planted on the pavement, and actually has better low end power. I'm sure the 35i is a different story though, never driven one of those.

Don't get me wrong, the X3 is nice, but I don't find it as engaging to drive.

 

[urazen]

I'd be very interested in the rear seat fix parts and process - that seems to have affected a number of folks so would be helpful as I haven't found any posting that listed details on the fix.

For my B pillar and C pillar rattles, I also immediately thought it was the seatbelt knocking gently. However I've had folks tension the seat belts and hold them in different directions and the noise is definitely coming from inside the pillar.

I just checked the invoice. They replaced LR073125 and LR73136 to fix the noise from the rear seat, and they also lubricated the alignment pin.

For the tailgate noise, they said that they found tailgate flexing and rubbing on inner tail light. They installed foam around inner tail lights.

 

[Blackhse16]

Thanks a lot for all of your inputs. I actually returned my car to the dealer today and got my lease deposit back as they could not fix the rattles themselves and corporate field technician suggested some welding etc.., at a body shop. I just don't have bandwidth to wait longer and requested (fought for) return on the car purchase. Other than monthly lease amount and some headache, I did not loose much

 

[JeffMc]

Thanks a lot for all of your inputs. I actually returned my car to the dealer today and got my lease deposit back as they could not fix the rattles themselves and corporate field technician suggested some welding etc.., at a body shop. I just don't have bandwidth to wait longer and requested (fought for) return on the car purchase. Other than monthly lease amount and some headache, I did not loose much

Ugh, that's too bad. Mine has been in the shop since last Thurs. They diagnosed all of the rattles and squeeks pretty quickly it sounds like. The B pillar rattle couldn't be reproduced when I dropped it off and I was pretty bummed, but they investigated anyway and found I needed the welding work at the roof line so it went to the body shop today for welding.

Interestingly, they gave me an Evoque as a loaner and the transmission with 6,500 miles on it feels night and day better then my new DS; it's actually a pleasure to tool around in. I wonder if the transmission gets better over time as I was under the impression it has the same engine and tranny as the DS? Driving the Evoque makes me miss the DS - so much more room inside the DS and I feel like the DS has a nicer interior even though the little Range Rover uses nicer materials.

 

[DrJJC]

Has anyone successfully remedied the B pillar ticking sound?

I have had it fixed three times and it is still here!

They did a partial fix. Then weld fix. Then spray foam insulation fix. No luck!

I can reproduce the noise when the car is parked by having the driver door open and open the left rear passenger door all the way. Then close the rear left door slightly... I can hear the same sound loud and clear with my ear on the pilar. I feel and look a little crazy. The sound is drivint me nuts even though it is slight... It is in my left ear.

Should I enact the lemon law... Is this a fluke in just my vehicle? Otherwise I love my Discovery Sport.

 

[olezay]

Has anyone successfully remedied the B pillar ticking sound?

I have had it fixed three times and it is still here!

They did a partial fix. Then weld fix. Then spray foam insulation fix. No luck!

I can reproduce the noise when the car is parked by having the driver door open and open the left rear passenger door all the way. Then close the rear left door slightly... I can hear the same sound loud and clear with my ear on the pilar. I feel and look a little crazy. The sound is drivint me nuts even though it is slight... It is in my left ear.

Should I enact the lemon law... Is this a fluke in just my vehicle? Otherwise I love my Discovery Sport.

I loved my DS too, but the love alone cannot overcome the issues the car has.

 

[4sallypat]

The frustrating thing is dropping >40K for a car that isn't perfect. I got mine CPO with 3K miles; I'm thinking the previous owner got too irritated with all the buggyness and issues (heard he switched to an Evoque).

I was told that Auto Stop/Start cannot be disabled permanently -- nor configured to disabled on startup -- due to some US regulation, in order to meet the fuel economy stats as advertised. I forget the exact details but that was what one dealership told me.

I've heard great things about the X3, but where I live they are just everywhere (same with A5 . . even more so). I didn't want to drive a car that all my neighbors had. Maybe I should recalibrate my mindset!

Yeah, I am learning the Land Rover products are not as perfect as say the Japs, BMW or Merc in my experiences. Just have to learn that JLR is not BMW - my past 15 years with BMW and never had that type of noise issue..

I am more annoyed at the Nav that never works when you need it - should have never asked for that option - my smartphone is more reliable....

Auto Start Stop - just go to Sport mode on the transmission selector and it will not go do the auto start stop....

As for noises - the rear trunk hatch squeeking is annoying but tolerable - I just turn up the music!>

 

[rcbjr2]

Auto Start Stop - just go to Sport mode on the transmission selector and it will not go do the auto start stop....

Sport mode disables auto start/stop? I didn't know that. I'll have to check it out tonight on the ride home (although shifting out of S can be a pain because the selector stops after S and then lets me turn it all the way to P).

 

[DrJJC]

My disco still does the auto engine stop/start in Sport mode but much less frequently. I imagine if you drive it like you stole it the engine will never shut off.

I like the engine on/off. Not sure it really saves gas... But I am impressed how it engages and disengages... And seems to do it in a smart way.

Now that I said something nice about a feature I am sure it will break tomorrow.

I was sayiny that the stereo was nice for stock and then a horrible sound came from one of my right speakers. It sounded blown and muffled the rest of the day. Then it went away (yes played the same song). Then it came back another day. Ugggh!

* LR has escalated my rattle issue for the B pilar. They will follow up with me until it is resolved to my satisfaction. Not sure what that means, but I will hope for the best.