I had that problem for a little while. However, after a media system upgrade, the problem went away (sorry, but I don't know what the code is for the media upgrade that fixed the problem). You might want to take it into the dealer and tell them the problem so they can figure out what to do to fix it.Does anyone else have issues with the texts being sent? The system says they are sent but they go into a black hole. My phone never shows a text sent and the receiver never gets them. I get incoming no issues.