I confirmed the same thing happened when I was trying to update the map last night. After spinning for a while, the "Free Updates" word with a download arrow icon appear, but there was nothing to list or click on.Every couple of weeks or so I stick the Nav SD card into my laptop and run the LR map update software (link is in the manual). There was an update to the SOFTWARE the other day, but not to the maps. Now instead of it spinning and doing nothing, icons appear indicating "free updates" (or something like that) below the icon. So far, no free updates have appeared. I saw a Garmin at Costco the other day for $229 that includes lifetime maps and traffic. It's amazing anyone ever pays to put GPS in the car because it's so much more expensive and car dealers always charge for updates. When we had our old Land Cruiser, I quit updated the DVD Nav system and used the small Garmin we already own or else Google Maps on my phone. I'll keep trying with the SD Card in my laptop to see if anything ever comes up. It looks like their might be free updates available at some point event though I have seen links where it indicates you have to buy an update.