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Discussion Starter · #1 ·
Yet another issue with my 3-month old DS today. This now makes 5 issues in 3 months - today's being the most severe.

In short, my car would not respond to either key fob this morning when I tried to leave for work. In order to get into the car, I had to pull out the manual key from the fob and let myself in the old fashioned way. Once in the car, it would not start and appeared to have no electrical power. I called Roadside Assistance and waited over an hour for a tow truck. Tow truck service tried to jump start my DS but the battery would not take the charge and there was absolutely no turnover of the engine, even after charging the battery for approximately 45 mins. There were no warning signs of a faulty battery or electrical problem prior to today.

After giving up on charging it, the tow truck drivers (there were now two on the scene) prepared to tow, but we could not get the car into neutral without starting the engine. I consulted the owner's manual but could not find a process that would work for getting the car in neutral without first starting the engine.

The tow truck drivers then attempted to get the car up on the flatbed using skates (the LR recommended method for towing when not in neutral) but could not safely align the car to do so. Another hour later, they came back with another truck and had to tow using tow dolleys. This whole process took up my entire morning.

I am very disappointed with my DS thus far. In the short time I have owned it, it has proven to be far less reliable than the 16 year-old toyota truck that it replaced as my daily driver. I bought this car based largely on its aesthetics and its performance during test-drives while ignoring or rationalizing LR's terrible reliability/quality issues. I will not make the same mistake again.
 

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Discussion Starter · #4 ·
Good point, LRD. It's been difficult for me to find qualified installer to install aftermarket parts due to lack of knowledge of this brand new model. Many don't know what they're doing or don't have visibility of the proper documents.

Phil, sorry to hear the pain. I hope it's something minor as I heard some people had defective battery issues on their DS which was an easy fix.
Thanks - I am trying to stay positive but am obviously frustrated. I have read about bad batteries on this and other forums as well. I am not convinced, however, that it is as simple as a bad batch of batteries. I am more inclined to believe that there is a semi-systemic problem in which one or more of the car's systems are drawing power from the battery after the car has been turned off resulting in a bunch of dead batteries. I made sure to voice this concern to the LR Service Advisor, as I do not want them to simply replace the battery and call it fixed. I want them to test for anything that may be drawing power from it.

Incidentally, the Service Advisor told me that the DS utilizes a special type of battery that is not yet common and that my local LR service dept did not have it in stock! They had to order it for overnight delivery. You would think that LR service department would carry batteries for their own cars in stock...
 

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Discussion Starter · #7 ·
Update: Just got my car back. Land Rover installed a new battery and then tested to see if anything was improperly drawing on it. Tests were negative. They also tested the charging mechanisms to ensure it was charging appropriately when the car is running and everything tested clean. They think it was a bad battery and indicated that they have seen other cases of bad batteries including in the Evoque. Whatever the issue was, it is running great now.

One interesting thing to note: For the past couple months, I would get a warning in the message center upon starting the car every time indicating that my tires were set for either light load or normal. Would simply hit enter to clear, but was mildly annoying and made me wonder if there was a deeper issue that started causing this. Since installation of the new battery this week, I no longer receive the warning upon start. I wonder if the battery weakness may have caused this warning to show. There is another thread somewhere on this forum with others complaining of the same. Maybe some of you with that issue have weak batteries as well?
 

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Discussion Starter · #10 ·
Sorry guys - I jumped the gun. My reprieve from the tire load warning message only lasted a day. It unfortunately made its triumphant return today. I guess it is not related to the battery.
 
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