I hope I get a letter. I emailed my sales guide about it and he said that none of the DS's they've received had the cargo cover. Of course, that doesn't really address the issue that LR might be providing them at some point. I've only had mine two weeks, so we'll see what happens. Thx.Yikes! $295 for the first oil change seems crazy to me. The engine is sourced from Ford, and I bet they don't charge $300 for their first oil change.
My first scheduled maintenance for my LR4 was at 15K or 1 year. It was complimentary. The second one was $119 for full synthetic and for those engines, you had to suck the oil out as there was no drain plug.
I realize this is a premium brand, and that I have owned a lot of them, (Audi, Lexus, Land Rover, BMW...) but never was the first oil change anywhere near that.
I can confirm the process: my brother got a letter in the mail explaining the situation and never said a word to the dealer or JLR headquarters.