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Discussion Starter · #1 ·
Does anyone have any experience with buying a replacement key from JLR? Particularly anyone in Australia. Any tips or tricks would be much appreciated.

I just got quoted $1700 (AUD, which is $1300 USD currently) by the two nearest dealers here in southeast Queensland for a replacement key which includes 2 hours of labour and an 8 week wait for the key to arrive from the UK. That's $810 for the key, $400 for the KVM, plus coding labour and tax.

My girlfriend, predictably, lost the first key within minutes of us owning the car so my hopes for not losing the remaining one are slim. I have since fitted a tile device to that key to help us not to lose it.

I might see if I can just get the key without the keyless vehicle module to have as a backup, hoping that also removes the labour component. $810 is about what I was expecting. Double that just seems outrageous to me.
 

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You can always get a mechanical key cut but the fob is a killer. I think that Brits assume everyone is out to steal their cars and made it impossible to just recode a fob. I would contact a dealer in the UK to send the parts, ridiculous to wait 8 weeks.

Hope the girlfriend is a keeper. LOL
 

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Discussion Starter · #3 ·
You can always get a mechanical key cut but the fob is a killer. I think that Brits assume everyone is out to steal their cars and made it impossible to just recode a fob. I would contact a dealer in the UK to send the parts, ridiculous to wait 8 weeks.

Hope the girlfriend is a keeper. LOL
Thanks Bill, yes she is a keeper. She puts up with me plenty. We just can't have nice things and I've learned that lesson now 🤣

The 8 weeks is just the shipping time from the UK. Based on recent experience I think it would be the same if I ordered from the UK myself. I just can't believe it takes 2 hours to program the key! That's ridiculous!

Also, the metal key only opens the drivers door, I wouldn't actually be able to start the car with that, would I?
 

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I had a key fob replaced for an older Land Rover (may have been a Disco2 or Freelander) which cost me around £80 I think from memory at an independent garage. The fob was £50 plus programming which that garage did for me. That was about 3 years ago. The newer keys are about £190 plus tax in the UK (full retail price). You would then have to get it programmed at a dealer, they charge around £180 per hour in the UK. Blade cutting costs about £10 at a good auto locksmith, but may be slightly more. I don't think it should take an hour to programme, but if you add that up you're looking at around £410 in the UK. That equates to $720 so you seem to be getting ripped off even if you add on some shipping costs. You could maybe buy a key at the best price you can find and get it shipped to you and then just get it programmed locally and cut.
 

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Does anyone have any experience with buying a replacement key from JLR? Particularly anyone in Australia. Any tips or tricks would be much appreciated.

I just got quoted $1700 (AUD, which is $1300 USD currently) by the two nearest dealers here in southeast Queensland for a replacement key which includes 2 hours of labour and an 8 week wait for the key to arrive from the UK. That's $810 for the key, $400 for the KVM, plus coding labour and tax.

My girlfriend, predictably, lost the first key within minutes of us owning the car so my hopes for not losing the remaining one are slim. I have since fitted a tile device to that key to help us not to lose it.

I might see if I can just get the key without the keyless vehicle module to have as a backup, hoping that also removes the labour component. $810 is about what I was expecting. Double that just seems outrageous to me.
Hi
I phoned my 2 local land Rover dealers (third did not answer the phone) just for my own information.

Price of the key fob is under $500 Canadian and it takes app 4 weeks for delivery but it was taking up to 3 months a short while ago. To order the key I have to take the car into the dealer, bring my car registration, and 2 pieces of ID. Will not take phone or online order for security. Naturally other localities may be more lax.

1/2 hour labour so around $85 Canadian plus tax.

I asked what would be the cost if the both keys had been stolen/lost only then would the KVM module need to be changed out for a total of around $3000 for 2 new keys and all the parts and labour.

So just tell the dealer that you want a third key and do not mention the key was lost to save lots of money. BUT the other key is still around somewhere and could always be found by someone
 

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Good thing about being in the UK is that there are lots of independent Land Rover dealers / garages around (as well as good independent garages) that can supply keys and do the programming usually for a lot less money than you would pay at a dealership. I have 2 local garages within 1/2 mile of where I live, a guy who works on old series vehicles about 1 mile away and an independent Land Rover specialist about 3 miles away so I’m blessed. I avoid main dealers at all cost if possible unless I can get parts at a reasonable cost...some will offer a discount if you talk nicely to them. Sadly my local dealership has closed due to expiry of lease (and Covid I suspect) so the nearest is now about 10 miles, but that’s no distance when it comes to the US and Canada.
 

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Discussion Starter · #8 ·
I had a key fob replaced for an older Land Rover (may have been a Disco2 or Freelander) which cost me around £80 I think from memory at an independent garage. The fob was £50 plus programming which that garage did for me. That was about 3 years ago. The newer keys are about £190 plus tax in the UK (full retail price). You would then have to get it programmed at a dealer, they charge around £180 per hour in the UK. Blade cutting costs about £10 at a good auto locksmith, but may be slightly more. I don't think it should take an hour to programme, but if you add that up you're looking at around £410 in the UK. That equates to $720 so you seem to be getting ripped off even if you add on some shipping costs. You could maybe buy a key at the best price you can find and get it shipped to you and then just get it programmed locally and cut.
It's the keyless entry component that costs so much extra and I don't have any choice but to go through an LR dealership here. Thanks for the insight, though!
 

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Discussion Starter · #9 ·
Hi
I phoned my 2 local land Rover dealers (third did not answer the phone) just for my own information.

Price of the key fob is under $500 Canadian and it takes app 4 weeks for delivery but it was taking up to 3 months a short while ago. To order the key I have to take the car into the dealer, bring my car registration, and 2 pieces of ID. Will not take phone or online order for security. Naturally other localities may be more lax.

1/2 hour labour so around $85 Canadian plus tax.

I asked what would be the cost if the both keys had been stolen/lost only then would the KVM module need to be changed out for a total of around $3000 for 2 new keys and all the parts and labour.

So just tell the dealer that you want a third key and do not mention the key was lost to save lots of money. BUT the other key is still around somewhere and could always be found by someone
Apparently the dealers have to replace the KVM each time, even for just adding a key.

I have found a remote key specialist who sources the keys quicker and cheaper and they are able to reprogram the KVM without needing to replace it that will save on original key cost and labour as well as no charge for new KVM. I'll see how I go with these guys. It looks like it's much better to go with a third party key specialist if available. This one even allows you to send them your KVM so you don't have to drive there.
 

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Apparently the dealers have to replace the KVM each time, even for just adding a key.

I have found a remote key specialist who sources the keys quicker and cheaper and they are able to reprogram the KVM without needing to replace it that will save on original key cost and labour as well as no charge for new KVM. I'll see how I go with these guys. It looks like it's much better to go with a third party key specialist if available. This one even allows you to send them your KVM so you don't have to drive there.
Strange that dealers in Canada can add extra remote and dealer down under cannot. I wonder if the down under dealers are also under handed.
 

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Discussion Starter · #11 ·
Strange that dealers in Canada can add extra remote and dealer down under cannot. I wonder if the down under dealers are also under handed.
Yeah, it's a conveniently pricey degree of incompetence :unsure:

I have just engaged these guys Northside Car Keys to come over on 2 hours notice and provide a new keyless remote key with blade and program my KVM as well as replace the plastic shell on my existing key.

All done on my driveway for $790 AUD, that's cheaper than just the key from JLR 🤣

Lesson learned - don't bother getting anything done at the dealership if you don't have to.
 
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