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Are you able to find out what version they updated your system to? I just purchased a 2017 HSE and my wife is complaining that she is having issues with her iPhone dropping BT connectivity.
Same here, I purchased a 2017 at the start of this month and this issue has been driving me crazy. I plan to call the dealership tomorrow to try and get this resolved as I can't seem to find any quick fix for the Iphone.
 

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Any one having issues with Bluetooth connection? My connection between Android phone keeps dropping every few minutes on 2016 Disco sport. It's frustrating!!
"Tech Guy" at local dealer was not helpful.
Yes! I’m so fed up with it - keeps disconnecting especially after I’ve made a call. It’s completely unreliable. It’s been back to the dealer and is supposedly sorted but is worse than ever. I have an Iphone11 so
maybe the phone is too recent for the car?? My husbands older iPhone seems to stay connected
 

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Hey All,

Just wanted to update on my previous post. So my car is due to go in for a software update in the next 2 weeks however, I was advised by a nice guy on the service desk that this may not help. The reason being he said Land Rover are only running IOS software of 11. something, now if you are like me and have 13.6.1 running on your iphone this is going to be an issue until Land Rover update their software. I guess this might be the same for android phones at whatever update is present!
 

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Since I have upgraded to Android 11, the Bluetooth Phonebook no longer works and keeps crashing. So after 18 months of bluetooth NOT dropping out, I am now back to being frustrated every time I step into the car.
 

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Since I have upgraded to Android 11, the Bluetooth Phonebook no longer works and keeps crashing. So after 18 months of bluetooth NOT dropping out, I am now back to being frustrated every time I step into the car.

I am the same, just recently bought a 2015 Discovery sport and have a pixel 4xl. Suppose the phone doesn't matter it's the Android 11 that seems to be the issue. I can use my wifes 2014 Renault Scenic and never have any issues. why is this such a problem with Land rover? It's mad.
 

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Since I have upgraded to Android 11, the Bluetooth Phonebook no longer works and keeps crashing. So after 18 months of bluetooth NOT dropping out, I am now back to being frustrated every time I step into the car.
I have the same issue with my 2016 since the first day I bought it, I asked the dealer and they told me that's how it is. I have no hope on this to this date. My car just ran out of warranty and now any updates will cost me an arm and a leg. This was not a great purchase for me. I had much better results when I had a different brand. Good luck to all on this and more.
 

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Finally found a fix to this!

This connection dropping is related to the battery optimisation software in the Android.

The solution is to go to switch off battery optimisation for the apps you use in the car.

On your phone go to Settings and search for Battery Optimisation > click all apps> scroll to the apps you want to use > set to DON'T OPTIMISE.

Works like a dream, saved me from having to sell my car.
 

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Finally found a fix to this!

This connection dropping is related to the battery optimisation software in the Android.

The solution is to go to switch off battery optimisation for the apps you use in the car.

On your phone go to Settings and search for Battery Optimisation > click all apps> scroll to the apps you want to use > set to DON'T OPTIMISE.

Works like a dream, saved me from having to sell my car.
Please say this actually works?!

If you select Bluetooth not to optimise will this work do you think or do you have to do it for Spotify of whatever music app uses whilst driving?

My Bluetooth drops even when not using an app in the car so I'm unsure which ones to select to not optimise 🤷🏻‍♂️🤣
 

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did the Bluetooth Phonebook app not help? or did you not try it?
i have the same issue... and I went into the App Store and nothing came up called Bluetooth phone book. Could you screen shot the app possibly? To help find it :)
 

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Please say this actually works?!

If you select Bluetooth not to optimise will this work do you think or do you have to do it for Spotify of whatever music app uses whilst driving?

My Bluetooth drops even when not using an app in the car so I'm unsure which ones to select to not optimise 🤷🏻‍♂️🤣
It definitely worked for 3 hours worth of driving and not a singled drop - I'm hoping its the same next time I drive.

You have to click do not optimise on Bluetooth and also the apps you'll use -spotify, google maps, youtube music etc
 

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It definitely worked for 3 hours worth of driving and not a singled drop - I'm hoping its the same next time I drive.

You have to click do not optimise on Bluetooth and also the apps you'll use -spotify, google maps, youtube music etc
I'll definitely try it!

It's a strange one because sometimes (like you have experienced) I get a full journey without any issues and other times I'm ready to rip the stereo out the car!

I'm seriously considering just getting a retrofit stereo put in to replace it as it is doing my head in!
 

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I'll definitely try it!

It's a strange one because sometimes (like you have experienced) I get a full journey without any issues and other times I'm ready to rip the stereo out the car!

I'm seriously considering just getting a retrofit stereo put in to replace it as it is doing my head in!
Let me know how it goes, hopefully you won't need to rip the car apart! I've had this issue with the past two cars I've owned - I feel your pain.

It could have been pure coincidence but first I turned off optimisation on YouTube music and drove an hour and half without a drop. Then I clicked open Google Maps and it wouldn't stay connected for more than 30 seconds... so I switched off optimisation for Google Maps too and bingo! it stayed connected for the rest of my drive of about 1.5hrs.

Fingers crossed!
 

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Let me know how it goes, hopefully you won't need to rip the car apart! I've had this issue with the past two cars I've owned - I feel your pain.

It could have been pure coincidence but first I turned off optimisation on YouTube music and drove an hour and half without a drop. Then I clicked open Google Maps and it wouldn't stay connected for more than 30 seconds... so I switched off optimisation for Google Maps too and bingo! it stayed connected for the rest of my drive of about 1.5hrs.

Fingers crossed!
Really THANKS a lot for sharing...unfortunately mine is still not stable. How is your experience now after a month? Still positive? If so...is it possible if you can specify which exact apps you did switch off the in the battery optimisation?
Thanks a lot!!

Sorry for my poor English...i am just from Germany :)
 

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Any one having issues with Bluetooth connection? My connection between Android phone keeps dropping every few minutes on 2016 Disco sport. It's frustrating!!
"Tech Guy" at local dealer was not helpful.
I fixed it by downloading the "Bluetooth Phonebook V1.3.7" since I install it on my Pixel 2 no more disconnects.
 

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I fixed it by downloading the "Bluetooth Phonebook V1.3.7" since I install it on my Pixel 2 no more disconnects.
hmmm...ok...this app worked 2 years ago for me also. But since Android 8 ( or 9) doesn't work any more. Which Android version do you have?
 

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Really THANKS a lot for sharing...unfortunately mine is still not stable. How is your experience now after a month? Still positive? If so...is it possible if you can specify which exact apps you did switch off the in the battery optimisation?
Thanks a lot!!

Sorry for my poor English...i am just from Germany :)
It's still working fine no drops for music (I haven't tested the phone yet as we've still been in lockdown in London, haven't used the car much!).

I have a Google pixel, I switched off optimisation for the following:
Bluetooth
Messages
Phone
Maps
Gmail
maps
Spotify
YouTube


Hope that helps and good luck!
 

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It's still working fine no drops for music (I haven't tested the phone yet as we've still been in lockdown in London, haven't used the car much!).

I have a Google pixel, I switched off optimisation for the following:
Bluetooth
Messages
Phone
Maps
Gmail
maps
Spotify
YouTube


Hope that helps and good luck!
 

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Ok, will do the same. I have also a pixel and except phone and messages (Battery optimisation not available) i switched them now off. Let's cross fingers and Thanks a lot for your help/answer!!
Regarding lockdown: Here in good old Germany the same 😁 But i hope we all nearly made it. So take care!
 

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After a half hour drive to the office I have to say unfortunately ... it doesn't work for me.
I have to look for another solution. Nevertheless many thanks!
 
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