Thanks for this, I was trying to start in my driveway, but the car was unlocked. The app is otherwise working fine. Will try again later with the car locked.The Remote Start and Incontrol Features can be a little dodgy. I get network delay sometimes, and for the most part I can get the system to work with a little patience.
I think part of the problem is the AT&T as a carrier (maybe just a personal issue) and the other side the modules 'waking' and transmitting. All this data transmission and refreshing takes time. I wouldn't be surprised to see a software update to address this at some point.
I usually try, and if it is slow I can go to my phone home screen and relaunch and it refreshes.
For remote starts, the car must be locked, so if you can do that when you get out, or via remote, you save time.
"everything else" ? Does that mean you can locate the car on the map from your phone ?darn, i guess i am the only one. i tried for 2 months now, letting it sit.. just says network delay, but everything else in the app works fine.
4 bars, LTE AT&T iphone. Dealer has no idea how to fix either.
Oh my - what a pain!Car is in the shop for the 2nd time since picking it up at the end of August.
The door panel took a few more weeks than they had told me, which a rep from JLR NA told me was unacceptable. This morning the car wouldn't start. After a few tries I filmed the error messages (Apologies for the vertical video, my anger at 6am was pretty staggering).
I called roadside assistance, which took about 1 hr 20 minutes to arrive. They tried to jump the car, which made no difference. Called up my dealer who said I had to call back roadside assistance and request a tow to the dealer. Another hour later and the flatbed arrives. He tried to jump, no luck. Disconnected the battery, reconnected, and the car started this time. He said that resets the computer in the car. He said it shouldn't happen, so he still took it up to the dealer. Now the fun part of waiting. I'm glad I filmed it so at least I know they can't say there is nothing wrong.
Be very glad you took the car straight away to the dealer. I have had a similar experience with a different car. Without the correct voltage to run the computer chips nothing works, everything goes wonky. I used to be able to get the other car started with a jump but it wouldn't get very far before the electronics shut everything down again. It was not pleasant to be stranded that way. Sorry about the wait and all but at least you were at home......Another hour later and the flatbed arrives. He tried to jump, no luck. Disconnected the battery, reconnected, and the car started this time. He said that resets the computer in the car. He said it shouldn't happen, so he still took it up to the dealer.