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I have a 2016 Disco Sport HSE Lux which I have owned from new. Bought from and serviced by Hunters (Inchcape) in Guildford. 40,000 miles on the clock. On Tuesday, 50 yards from home the engine sounded terrible, so I pulled over. The AA attended and said we had run out of oil, but no warning light as ever shown. 2 litres of oil later, we started up the car and drove it 250 meters, before it entered 'limp' mode with a red engine light. However the engine did not sound particularly bad. This was the first warning light that came up.

The car was towed to Inchapce, who called me on Friday to say the oil pump was blocked (?eh?), the engine was a write off, and the problems had extended to the turbo as well. The estimated repair cost - £17,500! For a car that is 3 yrs and 10 months old. At their hourly labour rate of just under £200 per hour, it doesn't take long to rack up a huge bill. Their comment was, 'these things just happen" .

I appreciate the warranty has expired, but I would not expect the car to suffer fatal mechanical damage, at this stage in life, and certainly not without a warning light even showing up.

Is this something LandRover should be dealing with?
Should Inchcap share any responsibility for this as it has been serviced at every call up, which as you will know, is pretty often?
Is an oil pump blockage even a real thing??

Advice sought please.

Many thanks
Rupert
 

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How out of date is the warranty? If you took the vehicle to your regular maintenance depot I'm sure they'll work with you on cost if the warranty is 6 months or less expired. That's been my experience, anyway (with another vehicle, not the DS).
 

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nevillegill

Hi Rupert

Guess what - we have had exactly the same fault and it needs a new engine!!!

Where have you got to with things?

Neville
 

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landrover engine failure

How out of date is the warranty? If you took the vehicle to your regular maintenance depot I'm sure they'll work with you on cost if the warranty is 6 months or less expired. That's been my experience, anyway (with another vehicle, not the DS).
About 4 months out of warranty. No happy at all with Landrover.
 

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Surprised that there is nothing on the UK forum regarding engine failure caused by oil pump.
 

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Harley-Brill

We've just had the exact same thing too on a 2015 Discovery Sport. Dash advised "Oil Critically Low" and then about 250m later engine failed. Diagnosis was a complete engine replacement at £12.5k.

Have any of you managed to claim any compensation through Jaguar Landrover? I just don't have many £12.5k cheque's kicking around.
 

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We've just had the exact same thing too on a 2015 Discovery Sport. Dash advised "Oil Critically Low" and then about 250m later engine failed. Diagnosis was a complete engine replacement at £12.5k.

Have any of you managed to claim any compensation through Jaguar Landrover? I just don't have many £12.5k cheque's kicking around.

If I had a message saying oil level was critically low, I may have not driven the car.
 

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I have a 2016 Disco Sport HSE Lux which I have owned from new. Bought from and serviced by Hunters (Inchcape) in Guildford. 40,000 miles on the clock. On Tuesday, 50 yards from home the engine sounded terrible, so I pulled over. The AA attended and said we had run out of oil, but no warning light as ever shown. 2 litres of oil later, we started up the car and drove it 250 meters, before it entered 'limp' mode with a red engine light. However the engine did not sound particularly bad. This was the first warning light that came up.

The car was towed to Inchapce, who called me on Friday to say the oil pump was blocked (?eh?), the engine was a write off, and the problems had extended to the turbo as well. The estimated repair cost - £17,500! For a car that is 3 yrs and 10 months old. At their hourly labour rate of just under £200 per hour, it doesn't take long to rack up a huge bill. Their comment was, 'these things just happen" .

I appreciate the warranty has expired, but I would not expect the car to suffer fatal mechanical damage, at this stage in life, and certainly not without a warning light even showing up.

Is this something LandRover should be dealing with?
Should Inchcap share any responsibility for this as it has been serviced at every call up, which as you will know, is pretty often?
Is an oil pump blockage even a real thing??

Advice sought please.

Many thanks
Rupert

Hi, I've got the 3 litre Diesel engine in my Disco 4. My oil pump failed at 100,000 miles and wrote the engine off. I got a re con engine fitted. That last another 60,000 miles and has then failed. So the car is now on its third engine. I love the car but this is crazy. No oil warning light has ever come on and Land Rover said the same to me. You have to check the oil electronically by scrolling through the service menu.

I have had cars for over 30 years and never had a car that doesn't have an oil warning light. Land Rover are taking the piss really. I'll replace it soon with a Mercedes like my wife has. No problems with the GLS in 9 years and 150,000 miles of driving those.
 

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I have the same issue, the oil critically low light came up and a few hundred yards later the engine went, it is our second engine, first one went at two years, second at four and a half years. I am hoping LR will cover the cost, the warranty was six months out.
 

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Curious to how much oil the engine was using between oil changes, and did the level drop quickly since the last time oil was checked?
 

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Harley-Brill

We've just had the exact same thing too on a 2015 Discovery Sport. Dash advised "Oil Critically Low" and then about 250m later engine failed. Diagnosis was a complete engine replacement at £12.5k.

Have any of you managed to claim any compensation through Jaguar Landrover? I just don't have many £12.5k cheque's kicking around.
 

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This exact same thing has happened to me this weekend, less than 5 years old, 78,000 miles on clock, engine oil critically low light came on, four miles down the road bought engine oil and filled up. light stayed on after resumed driving, got home in ‘limp‘ mode, garage has said up to £13,000 for new engine. How can you have less than 5 minutes from light going on to car being destroyed? Not sure what to do now.
 

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Ask about cost of a rebuild from independent garage, or cost for an engine from a wrecked vehicle.

For the rest of us,,, check the oil level at least every second fuel up. Carry a spare litre of oil with you.
 

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This exact same thing has happened to me this weekend, less than 5 years old, 78,000 miles on clock, engine oil critically low light came on, four miles down the road bought engine oil and filled up. light stayed on after resumed driving, got home in ‘limp‘ mode, garage has said up to £13,000 for new engine. How can you have less than 5 minutes from light going on to car being destroyed? Not sure what to do now.
Hi Sarah,
What happened with your problem in the end ? I have a 2015 Evoque TD4 HSE, Critical oil level warning came on, stopped, plenty of oil, did another service anyway, message went away, 1 week later engine dies. Now the dealer want 18K euros for a new engine, turbo and 4 pages of other parts.
 

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I have the same issue, the oil critically low light came up and a few hundred yards later the engine went, it is our second engine, first one went at two years, second at four and a half years. I am hoping LR will cover the cost, the warranty was six months out.
Hi Anne,
What happened with your problem in the end ? I have a 2015 Evoque TD4 HSE, Critical oil level warning came on, stopped, plenty of oil, did another service anyway, message went away, 1 week later engine dies. Now the dealer want 18K euros for a new engine, turbo and 4 pages of other parts.
 

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Hi
So I own a 2017 Discovery 5 with the 2.0 Ingenium engine, my story is, I was driving on a dual carriage way when suddenly I had a little loss of power and the Critical Oil level warning on the dash. I pulled over immediately and the car came to a halt and stalled. Not able to start again, would turn over but not start. Called Land rover assist and as my warranty had now run out they got me recovered to a point of safety out of curtesy. The AA man checked the engine and there was no oil in it. It has spent the last two weeks at an engine and gearbox specialist who informed me that the engine needed replacing, the Turbos also needed replacing, and for good measure the failure had caused a DPF blockage so this also needed fixing. It has never missed a service and the last oil and oil filter change was done by LR themselves around 10k miles prior. It was always serviced by LR up until the last one which I got my local garage to do for me.
I am going to collect my car from the repair shop today actually, let me tell you my pockets are a lot lighter I feel sick.
How can a car like this that can tell me the spare wheel needs pumping up, or a 1500 mile pre warning that the ADblue needs topping up but it cannot tell me a critical fluid for the engine is getting low. It is utter madness, who honestly checks their dip stick nowadays. Where could have all the oil gone? I think I would have noticed it if it was burning off.
Anyways I will not be resting until LR take some of the blame for this, from what I've seen on the 2018 plate model they introduced an oil level sensor so it can be read electronically from the dash?
They initially opened up a line of communication with my Lawyer but then refused to help as I had one service done by a garage that was not a LR approved one. We will have our day in court if need be.
Incidentally the Engine specialist tell me they currently have 23 Land rover/Range rovers of a similar age all in the process of or waiting to be repaired like mine.
We are talking about a 4 year old expensive car!!!!

Would love to have your thoughts and similar stories to back up our plan of attack. They need to be held accountable.
 

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Hi
So I own a 2017 Discovery 5 with the 2.0 Ingenium engine, my story is, I was driving on a dual carriage way when suddenly I had a little loss of power and the Critical Oil level warning on the dash. I pulled over immediately and the car came to a halt and stalled. Not able to start again, would turn over but not start. Called Land rover assist and as my warranty had now run out they got me recovered to a point of safety out of curtesy. The AA man checked the engine and there was no oil in it. It has spent the last two weeks at an engine and gearbox specialist who informed me that the engine needed replacing, the Turbos also needed replacing, and for good measure the failure had caused a DPF blockage so this also needed fixing. It has never missed a service and the last oil and oil filter change was done by LR themselves around 10k miles prior. It was always serviced by LR up until the last one which I got my local garage to do for me.
I am going to collect my car from the repair shop today actually, let me tell you my pockets are a lot lighter I feel sick.
How can a car like this that can tell me the spare wheel needs pumping up, or a 1500 mile pre warning that the ADblue needs topping up but it cannot tell me a critical fluid for the engine is getting low. It is utter madness, who honestly checks their dip stick nowadays. Where could have all the oil gone? I think I would have noticed it if it was burning off.
Anyways I will not be resting until LR take some of the blame for this, from what I've seen on the 2018 plate model they introduced an oil level sensor so it can be read electronically from the dash?
They initially opened up a line of communication with my Lawyer but then refused to help as I had one service done by a garage that was not a LR approved one. We will have our day in court if need be.
Incidentally the Engine specialist tell me they currently have 23 Land rover/Range rovers of a similar age all in the process of or waiting to be repaired like mine.
We are talking about a 4 year old expensive car!!!!

Would love to have your thoughts and similar stories to back up our plan of attack. They need to be held accountable.
Hi Anne,
What happened with your problem in the end ? I have a 2015 Evoque TD4 HSE, Critical oil level warning came on, stopped, plenty of oil, did another service anyway, message went away, 1 week later engine dies. Now the dealer want 18K euros for a new engine, turbo and 4 pages of other parts.
Hi, in the end the main Land Rover customer service department were very helpful and agreed to meet 60% of the repair cost of £15,000. The dealership could not be said to have been so helpful. Land Rover seemed to accept that as there was absolutely nothing I could have done to stop the engine failure that occurred, they would meet at least some of the cost. I sold it immediately it was fixed and have bought an Audi.
 

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Thanks for getting back Sarah, it sounds like you received some help..

LOL maybe I should tell you my tale of woe with Audi, including the engine actually falling out .


Heads up for everyone to check engine oil levels when filling.
 

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Thanks for getting back Sarah, it sounds like you received some help..

LOL maybe I should tell you my tale of woe with Audi, including the engine actually falling out .


Heads up for everyone to check engine oil levels when filling.
It’s got to be logical that you get more than a three minute warning from engine oil low to the engine seizing, especially in a fully serviced car. There’s clearly a fault somewhere and Land Rover must know it’s an issue.
 
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