I had this same issue when the car was new during the first year.
Reported to the dealer and they did some diagnostics and reset the transmission.
Occasionally I get the stuck reverse gear where it won't move for a couple of seconds.
Yes, you get a loaner for anything over a day of service.
Just reserve a loaner before you go in because if you don't you may be stuck with an Enterprise Toyota loaner...
I was in loaners for over 3 months trying to sort out the Telecom (TCU) module and dealer caused accident - mainly drove the Jag F Pace 35t which I loved it's head snapping torque!
2016 DS HSE - 5+2 3rd Row, Climate Comfort, Driver Assistance +, Audio Upgrade, Gloss Black Roof Rails
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