17,500 bill for oil pump failure on a 3yr old car - Land Rover Discovery Sport Forum
User Tag List

 
LinkBack Thread Tools
post #1 of 6 Old 11-03-2019, 05:24 PM Thread Starter
Junior Member
 
Join Date: Nov 2019
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
(Thread Starter)
17,500 bill for oil pump failure on a 3yr old car

I have a 2016 Disco Sport HSE Lux which I have owned from new. Bought from and serviced by Hunters (Inchcape) in Guildford. 40,000 miles on the clock. On Tuesday, 50 yards from home the engine sounded terrible, so I pulled over. The AA attended and said we had run out of oil, but no warning light as ever shown. 2 litres of oil later, we started up the car and drove it 250 meters, before it entered 'limp' mode with a red engine light. However the engine did not sound particularly bad. This was the first warning light that came up.

The car was towed to Inchapce, who called me on Friday to say the oil pump was blocked (?eh?), the engine was a write off, and the problems had extended to the turbo as well. The estimated repair cost - 17,500! For a car that is 3 yrs and 10 months old. At their hourly labour rate of just under 200 per hour, it doesn't take long to rack up a huge bill. Their comment was, 'these things just happen" .

I appreciate the warranty has expired, but I would not expect the car to suffer fatal mechanical damage, at this stage in life, and certainly not without a warning light even showing up.

Is this something LandRover should be dealing with?
Should Inchcap share any responsibility for this as it has been serviced at every call up, which as you will know, is pretty often?
Is an oil pump blockage even a real thing??

Advice sought please.

Many thanks
Rupert
Rupert is offline  
post #2 of 6 Old 11-05-2019, 01:31 PM
Member
 
ksu499's Avatar
 
Join Date: Aug 2018
Location: Northern Virginia
Posts: 43
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 10 Post(s)
How out of date is the warranty? If you took the vehicle to your regular maintenance depot I'm sure they'll work with you on cost if the warranty is 6 months or less expired. That's been my experience, anyway (with another vehicle, not the DS).
ksu499 is offline  
post #3 of 6 Old 11-05-2019, 02:57 PM
Senior Member
 
Bill F's Avatar
 
Join Date: Jul 2016
Location: Surrey B.C.
Posts: 244
Mentioned: 0 Post(s)
Tagged: 1 Thread(s)
Quoted: 28 Post(s)
Go to https://www.discosportforums.co.uk/


They have more info about the Diesel engine and problems in the UK.
Bill F is online now  
 
post #4 of 6 Old 11-06-2019, 11:39 AM
Junior Member
 
Join Date: Nov 2019
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Question nevillegill

Hi Rupert

Guess what - we have had exactly the same fault and it needs a new engine!!!

Where have you got to with things?

Neville
nevillegill is offline  
post #5 of 6 Old 11-07-2019, 02:48 AM
Junior Member
 
Join Date: Nov 2019
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
landrover engine failure

Quote:
Originally Posted by ksu499 View Post
How out of date is the warranty? If you took the vehicle to your regular maintenance depot I'm sure they'll work with you on cost if the warranty is 6 months or less expired. That's been my experience, anyway (with another vehicle, not the DS).
About 4 months out of warranty. No happy at all with Landrover.
nevillegill is offline  
post #6 of 6 Old 11-09-2019, 03:01 PM
Senior Member
 
Bill F's Avatar
 
Join Date: Jul 2016
Location: Surrey B.C.
Posts: 244
Mentioned: 0 Post(s)
Tagged: 1 Thread(s)
Quoted: 28 Post(s)
Surprised that there is nothing on the UK forum regarding engine failure caused by oil pump.
Bill F is online now  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Land Rover Discovery Sport Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome